This Payment Policy outlines the payment methods, terms, and procedures applicable to customers using the services provided by KEANGNAM KOREA COMPANY LIMITED (hereinafter referred to as “Keangnam Korea,” “we,” “our,” or “us”) through https://keangnamkorea.com or directly at our clinic.
By registering for or using our services, customers acknowledge that they have read, understood, and agreed to this Payment Policy.
Company Name: KEANGNAM KOREA COMPANY LIMITED
Brand Name: Keangnam Korea
Address: 394-396 Cao Thang, Ward Hoa Hung, Ho Chi Minh City, Vietnam
Business Registration Number: 0314529669
Hotline: +84 911 833 555
Email: [email protected]
Website: https://keangnamkorea.com
Customers may choose one of the following payment methods when using Keangnam Korea’s services.
Customers may complete payment directly at Keangnam Korea using one of the following methods:
Accepted payment methods may vary depending on the payment service providers available at the time of transaction.
Customers may make payments via bank transfer using the following information:
Account Name: CT TNHH Keangnam Korea
Account Number: 1064199669
Bank: Vietcombank
Transfer Description: Customer Name – Phone Number – Service
After completing the transfer, customers are encouraged to retain the payment receipt and provide it to Keangnam Korea for payment verification.
At present, https://keangnamkorea.com does not support online payment functionality.
All payments are made either directly at Keangnam Korea or via bank transfer according to the instructions provided by our customer service staff.
Should online payment services become available in the future, this Payment Policy will be updated accordingly.
For certain services, promotional programs, or scheduled procedures, Keangnam Korea may require customers to make a deposit in advance to confirm their appointment.
The deposit amount will be clearly communicated before the customer confirms the booking.
Deposits may be used for purposes including:
A payment shall be deemed successfully completed only when:
If any payment error or transaction issue occurs, Keangnam Korea will cooperate with the customer and the relevant payment provider to verify and resolve the matter as promptly as possible.
Upon successful payment, customers will receive an invoice, receipt, or other legally recognized proof of payment in accordance with Vietnamese regulations.
Customers requiring a Value Added Tax (VAT) invoice should provide the following information before or at the time of payment:
Refund requests, where applicable, shall be processed in accordance with Keangnam Korea’s Appointment Booking & Cancellation Policy and any agreements made between Keangnam Korea and the customer.
Where a refund is approved, processing will generally be completed within 7–15 business days after all required documentation has been received and verified.
Refunds will normally be issued through the original payment method or by another mutually agreed payment method.
Keangnam Korea implements appropriate administrative and technical measures to protect customers’ payment information.
The Website does not store customers’ payment card information beyond what is legally required or permitted by applicable regulations.
Where electronic payment services are introduced in the future, payment transactions will be processed through licensed payment gateways and authorized financial institutions operating in accordance with Vietnamese law.
Customers are responsible for:
Keangnam Korea shall not be responsible for delays or losses resulting from incorrect payment information provided by customers.
Keangnam Korea reserves the right to revise service prices from time to time in accordance with business requirements and applicable laws.
The prices displayed on the Website or communicated directly by Keangnam Korea shall apply at the time of confirmation.
For services that have already been fully paid or secured by an accepted deposit, the confirmed price shall remain valid unless otherwise agreed by both parties.
Payment processing or refunds may be delayed due to circumstances beyond Keangnam Korea’s reasonable control, including but not limited to:
In such cases, Keangnam Korea will make reasonable efforts to notify affected customers and resolve the matter as soon as practicable.
Keangnam Korea reserves the right to modify, update, or amend this Payment Policy at any time to reflect changes in business operations or applicable legal requirements.
The updated version will become effective immediately upon publication on the Website.
Customers are encouraged to review this Payment Policy periodically.
