Privacy Policy

1. Purpose and Scope

This Privacy Policy explains how KEANGNAM KOREA COMPANY LIMITED (hereinafter referred to as “Keangnam Korea”, “we”, “our”, or “us”) collects, stores, uses, protects, and processes personal information obtained through the website https://keangnamkorea.com.

By accessing or using this website, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy.

2. Website Owner Information

Company Name: KEANGNAM KOREA COMPANY LIMITED

Brand Name: Keangnam Korea

Address: 394-396 Cao Thang, Ward Hoa Hung, Ho Chi Minh City, VietNam.

Business Registration Number: 0314529669

Hotline: 0911833555

Email: [email protected]

Website: https://keangnamkorea.com

3. Purpose of Information Collection

We collect personal information for the following purposes:

• To receive and process consultation requests.
• To schedule and confirm appointments.
• To provide customer support before and after treatment.
• To respond to inquiries and complaints.
• To send promotional offers, service updates, and event notifications where consent has been provided.
• To improve website functionality and user experience.
• To comply with applicable laws and legal obligations.

4. Information We Collect

Information Provided by Customers

We may collect the following personal information:

• Full name
• Phone number
• Consultation requests
• Services of interest
• Images voluntarily submitted by customers (if any)

5. Use of Personal Information

Your personal information may be used for the following purposes:

• Appointment scheduling and confirmation.
• Consultation and customer support.
• Post-treatment follow-up and care.
• Notification of appointment changes.
• Sending marketing communications where permitted by law or with your consent.
• Website analytics and service improvement.
• Compliance with legal requirements and requests from competent authorities.

Keangnam Korea will not use your personal information for purposes other than those stated above without your consent, unless otherwise required by law.

6. Data Retention

Personal information will be retained:

• For as long as necessary to fulfill the purposes for which it was collected.
• As required by applicable laws and regulations.
• Until the customer requests deletion, where legally permitted.

Certain information may be retained longer where necessary to resolve disputes, process complaints, or comply with legal obligations.

7. Information Security

Keangnam Korea implements appropriate technical and organizational measures to safeguard personal information, including but not limited to:

• SSL/TLS encrypted connections.
• Restricted access to customer information.
• Secure servers and firewall protection.
• Regular data backup.
• Internal access control procedures.

While we strive to protect your personal information, no method of electronic transmission or storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security against unauthorized access or cyber threats beyond our reasonable control.

8. Disclosure of Information to Third Parties

Keangnam Korea does not sell, rent, or trade customers’ personal information to third parties for commercial purposes.

Personal information may only be disclosed under the following circumstances:

• With the customer’s prior consent.
• When required by applicable law or competent authorities.
• To protect the legitimate rights and interests of Keangnam Korea.
• To trusted service providers assisting in website operations, including:
  • Web hosting providers
  • Website maintenance providers
  • Email service providers
  • Data analytics providers
  • Digital advertising service providers

These third parties are required to process personal information solely for the purposes assigned to them and to maintain appropriate confidentiality.

9. Cookies and Tracking Technologies

Our website uses Cookies and similar technologies to:

• Remember user preferences.
• Improve browsing experience.
• Analyze website traffic and visitor behavior.
• Measure advertising effectiveness.
• Enhance website performance.

We may utilize services including, but not limited to:

• Google Analytics
• Google Tag Manager
• Google Ads
• Other lawful analytics and advertising technologies

Users may disable or delete Cookies through their browser settings. However, doing so may affect certain website functionalities.

10. Customer Rights

Customers have the right to:

• Access their personal information.
• Request correction of inaccurate information.
• Request updates to their information.
• Request deletion of personal information where legally permitted.
• Withdraw consent for marketing communications.
• Submit complaints regarding the processing of personal information.

Requests may be submitted via:

Email: [email protected]

Hotline: 0911833555

11. Customer Responsibilities

Customers are responsible for:

• Providing accurate and complete information.
• Not impersonating another individual.
• Protecting their account credentials (if applicable).
• Promptly notifying Keangnam Korea of any unauthorized use of their personal information.

Keangnam Korea shall not be liable for damages arising from inaccurate information provided by customers or from customers’ failure to protect their own information.

12. Third-Party Websites

This website may contain links to third-party websites.

Keangnam Korea is not responsible for the privacy practices, content, or operations of such external websites. Users are encouraged to review the privacy policies of those websites before providing personal information.

13. Changes to This Privacy Policy

Keangnam Korea reserves the right to modify, amend, or update this Privacy Policy at any time to reflect changes in applicable laws or business operations.

Any revised version will be published on this website and shall become effective immediately upon publication.

Users are encouraged to review this Privacy Policy periodically for updates.